Our goal is to make sure you receive the correct item to meet your needs. Should you find it necessary to return an item, please use eBays return system to start and track your return. If your item is damaged, please attach pictures of the damage at this time. Open any packaging with care when receiving your order so as not to damage it should you need to return the product. All electronic charts are non-returnable. You will then have options on the right for the order and one will be to cancel the order.